Privacy Statement for Washington Peer Network Website/Mobile App

Introduction

Welcome to the Washington Peer Network website/mobile app, provided by Peer Washington and The Washington Health Care Authority. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Statement outlines how we collect, use, disclose, and protect your personal information when you use our website/app.

Information We Collect

  1. Personal Information: We may collect personal information such as your name, email address, phone number, and other relevant information when you create an account or contact us for support.
  2. Usage Information: We collect information about how you use the website/app, including your interactions with features and content, device information (such as device type, operating system, and IP address), and usage statistics.
  3. Location Information: We may collect location information to provide location-based services within the website/app with your permission. You can disable this feature at any time through your device settings.
  4. User-Generated Content: Any content you submit or post within the website/app, including messages, forum posts, and comments, may be collected and stored.

How We Use Your Information

We use the information we collect for the following purposes:

  1. Providing and Improving the website/app: To deliver the website/app's core functionalities and continually enhance your experience.
  2. Communication: To communicate with you regarding updates, news, and relevant information about the website/app and our services.
  3. Analytics: To analyze user behavior and website/app performance to improve our services and user experience.
  4. Personalization: To tailor content and recommendations based on your preferences and interactions with the website/app.
  5. Legal and Security: To comply with legal requirements, protect our rights and the rights of others, and investigate and prevent fraud and other illegal activities.

Sharing Your Information

We may share your information with the following parties:

  1. Service Providers: We may share your information with third-party service providers who assist us in operating the website/app and providing related services.
  2. Legal Compliance: We may share your information when required by law, legal processes, or government requests.
  3. Business Transfers: In the event of a merger, acquisition, or other business transaction, your information may be transferred to the acquiring entity.

Your Choices

You have the following choices regarding your personal information:

  1. Account Information: You can review and update your account information through the website/app's settings.
  2. Location Information: You can control the website/app's access to your device's location services through your device settings.
  3. Communication Preferences: You can opt-out of promotional emails and notifications through the website/app's settings or by contacting us.

Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Changes to this Privacy Statement

We may update this Privacy Statement occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes through the website/app or other means.

 

Child Safety Standards Policy

Child Safety Standards 

Any explicit content or child sexual abuse and exploitation (CSAE) is strongly prohibited on our application. 

Compliance with Child Safety laws & reporting 

Our app complies with applicable child safety laws and regulations. 

Our app ensures all content shared within the app is appropriate for a mixed audience, including children. User-generated content is moderated to prevent inappropriate material from being accessible.

Any CSAM (Child Safety Abuse Material) content will be automatically removed when flagged or reported through our moderation features or if we are directly contacted for this purpose. 

We will systematically take action to report confirmed CSAM content to the National Center for Missing and Exploited Children.
CSAM consists of any visual depiction, including but not limited to photos, videos and computer-generated imagery, involving the use of a minor engaging in sexually explicit conduct.

Child safety point of contact   

You can reach out to [email protected] if CSAM content is detected. 

Privacy and Data Protection

Our app is committed to protecting user data, especially for children under 13, in compliance with applicable regulations.

The privacy policy is displayed clearly and is accessible from the app settings and our website

All data is encrypted during transmission and stored securely.

Ads and Monetization

Our app does not include ads or monetized content. 

Transparency and Disclosures

Data safety: Detailed information is provided as per Google Play’s Data safety form.

Content ratings: IARC 3+, L, E, 3, 3, USK 0

Validation and updates 

Regular internal testing is conducted to ensure compliance with Google Play’s child safety standards, including functionality reviews and content audits.

Policies are reviewed quarterly or as required to align with updated child safety standards.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Statement or the handling of your personal information, please contact us at [email protected].

By using the Washington Peer Network website/mobile app, you consent to the practices described in this Privacy Statement.